What to do if the voltage is 400 V on two phases of the three and how will the meter work?

Hello. After connecting the section to the overhead line, it was found that the voltage on two phases is 400V (a voltage relay is on each phase). Phase 3 230V. Probably, the electricians mixed up phase 3 on the pole and zero on the SIP. Do I need to contact the energy supply company to eliminate it or just after the meter again change phase 3 and zero in places? How will the counter be counted? Thank.

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  • Admin

    Hello! First of all, make sure that after the meter the circuits and voltage relays are correctly connected. If everything is connected correctly after the metering device, it means that the metering device is incorrectly connected to the mains, and accordingly it will incorrectly take into account the amount of electricity consumed. In this case, you need to contact the power supply organization so that they eliminate this error in the connection, especially if it was their fault, then they should do it for free.

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