Why does the outlet not work when the switch is on?

The answer to the question:
We connected the unit (socket + switch with two keys). I turn on the light, the socket does not work, when the light is off, the socket works, but closes. What is the reason?
Svetlana asks:
Hello! Which block? How to connect? What does it mean “works, but closes”? We are not visible from here. Probably you connected incorrectly. I understand that the socket and switch are located in a single housing? Send a photo and tell us more.
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